YES VM Vaginal Organic Moisturizer
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YES VM is a long-lasting natural Organic vaginal moisturising gel. Designed to match the typical vaginal environment with none of the skin damaging or concerning chemicals typically found in vaginal moisturisers.
YES VM Key Features:
- Relieves vaginal atrophy and dryness, rapidly
- Alleviates irritation, itching and burning
- Moisturises and soothes dry and sensitive vaginal tissues
- Gentle and long-lasting rehydration
- Non-hormonal, estrogen-free
- Lasts up to 3 days per application
- Case studies show YES VM relieves vaginal dryness, itching, irritation and discomfort rapidly
- pH matched to restore and/or maintain vaginal health
- Bio-adhesive so releases moisture where needed
- Odourless, colourless, no stickiness or fallout
- Designed to match tissue osmolality* (this is important, see below)
- Compatible with natural rubber, latex and polyisoprene condoms and toys
- Internationally patent protected
YES VM contains no Glycerine, no Propylene glycol, no Aspartame, no Parabens, no unpronounceable preservatives (like Diazolidinyl urea or Triethanoloamine or Imidazolidinyl urea) or Polyquaternium. Have a look at our comparison table below.
YES VM natural Vaginal Moisturiser is:
- Guaranteed pure and natural by its certified organic status
- Designed to be side effect free and deliver outstanding rehydration
- Innovative formulation with natural and organic ingredients
- Hypoallergenic: formulated to minimise the risk of allergies
Why is Osmolality important?
*We mentioned osmolality. A vaginal moisturiser is in contact with sensitive and dry tissues for much longer than an intimate lubricant, so it is even more important that the vaginal moisturiser is designed to release water where needed and to be formulated from ingredients that are gentle. YES VM has been designed to match these vulnerable tissues in two ways. Firstly the pH is balanced to match typical vaginal pH (fairly acidic at pH3.7-4.5) and secondly the strength and concentration of the ingredients used in YES VM also matches these tissues. This ingredients’ strength or concentration is called Osmolality. YES VM is iso-osmotic to vaginal tissues, this means that it will rehydrate tissues that need it, but will not pull or push water into the tissues, unlike strongly hypo or strongly hyper osmotic moisturisers, so minimising any chance of tissue damage.
How does YES VM work?
YES VM lubricates the vaginal vault, the natural hydrocolloids (gums) are bio-adhesive, they gently hold on to the dry walls of the vagina and release water, where needed, rehydrating dry mucosa. When used regularly, YES VM will restore the natural protective acidity of the vagina.
Directions for using YES VM
Each carton or pack of YES VM contains a leaflet with detailed instructions for use. To summarise:
- The pre-filled applicators deliver the right amount of YES VM to where it is needed. Discreetly and hygienically.
- The 100ml tube of YES VM does not have an applicator, it is used for finger application to the outer and inner intimate areas. Many women experience dryness not just internally.
- For best results apply regularly. This may be daily initially, and then after a week or so, every third day. YES VM is safe to use daily or as often as is needed for comfort.
- The frequency of reapplication depends on the severity of dryness. The natural and pure ingredients in YES VM mean you can apply as much as you need to feel comfortable, with no dosage concerns. YES VM is hormone free.
Should I use YES VM or YES WB?
Both YES VM and YES WB are pH matched to typical vaginal pH which means both are ideal for vaginal use.
A Perfect Vaginal Lubricant’s osmolality would be hypo to iso-osmotic, this means it would release water more rapidly, rehydrating tissues and enable intercourse. YES WB is slightly hypo-osmotic. YES WB Personal Lubricant is designed to release water more rapidly than YES VM, to instantly rehydrate and lubricate dry tissues to enable intercourse.
A Perfect Vaginal Moisturiser’s osmolality would be iso-osmotic, this means it is identical in water concentration to vaginal tissues and will release water as and when it is needed over extended periods, such as 1-3 days. YES VM is Iso-osmotic. YES VM Vaginal Moisturiser is designed to release water to rehydrate dry vaginal tissues as needed, over extended periods, such as 1-3 days. YES VM will instantly sooth and calm irritation, itching and burning as does YES WB. YES VM is more of a slow release moisturiser, the rate of moisturising is determined by the degree of vaginal tissue dryness. The drier they are the more water will be released. YES VM puts your body in control of rehydrating herself.
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SHIPPING
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All orders will be processed and shipped during the operating hours of Monday to Thursday, 10am-6pm EST and for Fridays, 10am-3pm EST.
Please keep in mind if items are purchased after 3pm EST on Friday, it will be processed the next business day, on Monday. It is our intent to process same business day, when possible, as long as the item(s) are ‘In Stock’, requires no additional transfer time.
If the appropriate processing time for your item(s) has passed and you have yet to see a tracking number, there is this possibility. Your email thinks we are spam, or we were automatically filtered to a different category. In this case, please search for an email from ‘sales@fifthgate.shop’ or log into your account to view the tracking number if searching fails.
SHIPPING RATES
The Shipping Rates shown at the time of checkout are designed to apply to all our coverage area in Canada & United States. Please keep in mind, as of now we are not shipping to United States based on tariffs. Orders are processed within 1 to 2 business days of receiving your order. All orders are shipped via UPS, Purolator or Canada Post and customers are responsible for shipping charges unless the minimum spend is met to qualify for free shipping.
TRANSIT TIMES
The delivery time of your package primarily depends on the shipping carrier. Please keep in mind that even though UPS & Purolator delivers on the weekends, Canada Post does not. Canada Post only delivers on weekdays and not weekends or major holidays. When carriers quote shipping days, they are referring to business days. Business days are defined as Monday through Friday, with the exception of holidays observed by the parcel carrier. For specific delivery estimates, you can usually find detailed information on the carrier’s website or you can also contact one of our customer service representatives for specific details.
DAMAGED SHIPMENT
All products are insured for its value and packed well for precaution; however, accidents may happen. In the event a product arrives damaged to your location, please follow the steps listed below. All damaged items must be reported to the shipping carrier immediately and you must notify FIFTHGATE Inc. within 5 days of receiving your order. If these steps are not followed, your shipment may not be able to be a candidate for the insurance claim.
Take pictures of the damaged product and all of its content and send them to us via email at ‘sales@fifthgate.shop'. Keep the product and it is original packaging as it arrived. Make a list of the damaged or lost item(s).
DO NOT reject your delivery and DO NOT send the item back to us; once we received the information listed above, we will file a damage claim as the shipper. Once a damage claim is filed, the carrier may be required to pick up the product for return or inspection. Any replacement and/or refund will be issued once all required documentation of the damage has been processed, all required items have been returned and inspected, and/or the damage claim has been settled.
LOST SHIPMENT
While we aim for timely deliveries, circumstances may arise where a package is marked as “delivered” by UPS, Purolator or Canada Post but has not been received. In such cases, please follow the steps outlined below. It is crucial that customers report all lost packages to FIFTHGATE Inc. within 5 days of the marked delivery date. Failure to follow these steps may hinder our ability to assist with your claim.
Check Delivery Confirmation: Review your tracking information to confirm the delivery date and time.
Investigate Locally:
- Ask Neighbors: Check with neighbors or anyone at your residence to see if the package was received on your behalf.
- Look in Common Areas: Inspect common delivery locations such as mailrooms, porches, or behind furniture.
Verify Shipping Address: Ensure that the shipping address you provided during checkout is correct. If any discrepancies are found, please notify us immediately.
Contact Customer Support: If the package remains unlocated after the above steps, please reach out to our customer service team at sales@fifthgate.shop within 5 days of the marked delivery date. Include your order number and any relevant details to assist us in resolving the issue.
Investigation Process: Upon receiving your report, we will:
- Inquire with Shipping Carrier: Depending on which company that was used we will contact UPS, Purolator or Canada Post to gather additional information regarding the delivery and any potential errors.
- Provide Updates: We will update you on our findings within 3-5 business days.
Resolution for Lost Packages: If it is confirmed that your package is lost, you have the following options:
- Replacement: A replacement for the lost item can be issued.
- Refund: Alternatively, you may choose to receive a full refund if a replacement is not desired.
Please note: Customers are responsible for reporting lost packages to FIFTHGATE Inc. within 5 days of the marked delivery date. Failure to follow these steps may hinder our ability to assist with your claim.
Exceptions: FIFTHGATE Inc. cannot be held liable for packages marked as delivered that are not received. Refunds or replacements will only be issued after a thorough investigation confirms the package is indeed lost.
Customer Support: For any questions or further assistance regarding lost packages, please contact us at sales@fifthgate.shop. Our customer service team is available from 10 AM to 5 PM Eastern Time, Monday through Friday. We strive to respond to all inquiries within 24-48 hours.
CONDITIONS OF USE
By purchasing through FIFTHGATE Inc., you agree to all of our terms and conditions. All products are for personal use only. FIFTHGATE Inc. assumes no liability for parts sold. All warranties are subject to approval by the manufacturer and will be taken care of with the manufacturer accordingly. By visiting or purchasing from FifthGate.shop, you agree to abide by our terms and conditions, including those set forth on this page. Any revisions to our Shipping Policies will be posted on this page and any other page we deem necessary to inform our users of any changes made. We reserve the right to modify our Shipping Policies at any time. Your continued use of the Site following any policy revisions constitutes your acceptance of and agreement with the changes made.
